The 4th Judicial District CASA Program, which is managed by Family Advocates, is looking for a dynamic professional to support Guardians ad Litem and mentor staff members. If you have managed volunteers and staff members, are an excellent communicator, skillful writer and editor, and possess solid decision-making and delegation skills we would love to meet you! Send your cover letter and resume to email@example.com. Please no phone calls.
The Advocate Supervisor provides supervision, and support of up to 20 Guardians ad Litem (roughly 25 cases). In addition to supporting volunteers, the Supervisor manages up to 4 staff members—Advocate Coordinators—who have their own caseload of volunteers/cases. The Supervisor is responsible for the training and supervision of volunteer advocates as well as mentorship of staff members.
Essential Job Functions
· Ensure that volunteers, and the staff, participating in the program work in accordance with state law, federal law, national CASA standards, and Family Advocates’ expectations.
· Provide professional development and accountability for staff members managed.
· Engage in regular contact with all active volunteer advocates using volunteer retention strategies including annual reviews.
· Support the volunteers through their cases of child abuse, neglect, and abandonment.
· Resolve casework and interpersonal disputes with volunteer advocates, case workers, legal partners, and other stakeholders as needed.
· Prepare weekly statistics on cases, court appearances, and case assignments for CASA Program Director review.
· Complete any other work as assigned by CASA Program Director or Executive Director.
Advocate Supervisor I
Experience managing volunteers for more than three years and a bachelor’s degree in Business Administration, Public Administration, Nonprofit Management, or other related field is expected.
Advocate Supervisor II
In addition to meeting the above requirements, the employee must have five years’ experience as a manager of staff members or equivalent experiences.
Key Skills & Competencies
· Excellent written and verbal communication skills.
· Excellent problem-solving and mediation skills.
· Be at least 21 years of age.
· Valid Idaho Driver’s License and dependable transportation.
· Complete and pass Idaho Supreme Court background check inclusive of national sex offender registry and Idaho Department of Health and Welfare Child Protection registry check.
· Computer literacy and typing skills using Microsoft products.
· Data entry and/or data systems related experience.
This position is exempt (salary) and “at will” under Idaho law. This job description does not and shall not be interpreted as an attempt to alter the at-will employment of this position.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.